
TERMS OF SERVICE & PRIVACY POLICY
TERMS OF SERVICE
WELCOME to XO from USA LLC (“XO from USA,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, products, tools, content, and features (collectively, the “Service”).
By accessing or using the Service, placing an order, submitting content, or otherwise engaging with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.
Please read these Terms carefully.
1. Acceptance of Terms
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, customers, merchants, content contributors, and others who interact with the Service.
2. Eligibility
You must be at least the legal age of majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
3. Changes to Terms
We may update, modify, or replace any part of these Terms at our discretion. The “Last Updated” date at the top of this page reflects the effective date of the current Terms. Your continued use of the Service after any changes constitutes acceptance of those changes.
4. Access to the Service
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. We reserve the right to refuse, limit, or revoke access to the Service for any reason at any time.
5. Online Store Terms
If you purchase products or services through our online store, you agree to the following:
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You will provide accurate, current, and complete information.
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You will maintain and promptly update your account information.
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You authorize us to process your payment information for purchases.
All purchases are subject to our Return Policy and any other policies referenced during checkout.
6. Intellectual Property
All content, features, and functionality on the Service — including text, graphics, logos, artwork, designs, images, videos, software, and trademarks — are the exclusive property of XO from USA or its licensors and are protected by U.S. and international intellectual property laws.
You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
7. User Content
By submitting comments, suggestions, ideas, or other content (“User Content”), you grant XO from USA a worldwide, royalty-free, perpetual, irrevocable, transferable license to use, reproduce, distribute, publicly display, and modify such content.
You represent and warrant that your User Content is your original work, does not infringe the rights of any third party, and complies with all applicable laws.
We reserve the right (but not the obligation) to remove or edit User Content at our discretion.
8. Prohibited Conduct
You agree that you will not use the Service to:
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Violate any applicable laws or regulations.
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Infringe the intellectual property or privacy rights of others.
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Transmit harmful code, viruses, or malware.
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Collect personal information about others.
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Interfere with the Service’s security or functionality.
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Engage in abusive, harassing, defamatory, or discriminatory behavior.
We may suspend or terminate your access for violations.
9. Third-Party Links and Tools
The Service may contain links to third-party websites or tools that we do not control or endorse. Your use of such third-party websites or tools is at your own risk, and you should review their terms and privacy policies independently.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. XO FROM USA DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, XO FROM USA AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
In jurisdictions that do not allow the exclusion of certain warranties or liabilities, our liability is limited to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless XO from USA and its affiliates, officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Service or your breach of these Terms.
13. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved in the state or federal courts located in Arizona.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Termination
We may terminate or suspend your access to the Service at any time without notice for any reason, including breach of these Terms. Upon termination, all rights granted to you will immediately cease.
16. Entire Agreement
These Terms and any policies or agreements incorporated herein constitute the entire agreement between you and XO from USA regarding the Service and supersede all prior and contemporaneous agreements, proposals, or communications.
17. Contact Us
For questions about these Terms, please contact us via the Contact Page on our website.
PRIVACY POLICY
XO from USA LLC (“XO from USA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (the “Service”).
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, such as:
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Name
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Email address
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Mailing address
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Phone number
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Billing and payment details
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Account information
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Communications you send to us
Non-Personal Information
Automatically collected data, such as:
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IP address
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Browser type
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Device information
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Pages visited
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Referring URLs
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Date and time of visits
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our services.
2. How We Use Your Information
We use the information we collect to:
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Provide and operate our services
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Process transactions
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Communicate with you
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Respond to inquiries
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Improve website performance
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Personalize user experience
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Send updates, promotions, or newsletters (you may opt out at any time)
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Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your data with:
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Service providers (e.g., payment processors, hosting providers)
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Legal or regulatory authorities when required by law
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Business partners solely for operational purposes
All third parties are required to protect your information.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
Depending on your location, you may have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Opt out of marketing communications
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Restrict or object to processing
To exercise these rights, contact us via our website.
6. Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us information, please contact us immediately.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies independently.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
9. International Users
If you access our Service from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from your country.
10. Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest version. Continued use of the Service constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or requests, please use the Contact Page on our website.






